COVID-19 Safety Plan and Changes

We are incredibly excited to be able to reopen our door and have climbers back doing what we all love and are so passionate about. In order to get climbing again however, we have to take action to ensure mitigation and management of risk to protect the health of our staff, members and climbers.

As such we have implemented the following practices based on input from Sport Climbing Australia, Sport Climbing Queensland, the Australian Institute of Sport, Federal and State Governments as well as international bodies such as the World Health Organisation and overseas climbing associations. While we understand some of the changes may impact our established habits as seasoned climbers, we ask that all read and uphold the following measures and directions from staff to ensure everyone's health and safety. And while we hope that it never comes to it, any breaches can and will be upheld with refusal of service/entry and cancellation of any booking or climbing session.

Last updated: 2 July 2021

Changes with Immediate Effect


As of Thursday 15th April 6:00am Masks now have to be worn while in the gear store, gym or while climbing unless you have lawful exception.

These exceptions include:

  • children under 12

  • a person eating, drinking or taking medicine

  • where visibility of the mouth is essential – for example, a person communicating to someone who is deaf or hard of hearing, a teacher or live broadcasting

  • a person with a particular medical condition or disability that may be made worse by wearing a mask – for example, a person who has breathing difficulties, a serious skin condition on their face, a mental health condition or psychological impacts from experienced trauma

  • a person undergoing medical treatment – for example, a person receiving first aid

  • if a person is asked to remove a face mask for identity

  • if wearing a mask creates a risk to a person’s health and safety

  • in an emergency or when required by law – for example, if a customs officer requires a person to remove their mask for a cavity search

  • in any circumstances where it is not safe to wear a face mask

  • if you are an air crew member or an airport worker who is not interacting directly with passengers.

If you remove your face mask for any reason, you must put it back on as soon as practicable.

Stage 3 COVID Safe Plan


As of Monday 27th July 2020, Rockit is excited to welcome all climbers back to the gym, with new climbers being able to take part in our new, updated and improved inductions.

Booking System

  • Bookings are no longer necessary for individuals and small groups (< 5 climbers), however if you did wish to pre book your self or group in, then feel free to call us.

  • Rockit will be no longer is running strict sessions, allowing you to come in whenever you want and climb to your hearts content! Don't worry though, as cleaning will still be diligently adhered to throughout the day and implemented to help minimise impact to our climbers.

Industry Restrictions

  • Liquid Chalk must be used within the facility. No loose chalk can be used at any time​

    • Liquid chalk with an alcohol content of (or as close to) 70% is recommended

    • Correct use is encouraged

      • Place a small amount on each hand and spread evenly where needed

      • Allow hands to completely dry (30-45 seconds)

      • Crush your climb

  • Climbers must use supplied hand sanitiser upon entering and exiting the gym.

    • Climbers are recommended to use hand sanitiser between climbs and to wash hands regularly through out their session.​

  • Shirts must be worn at all times within the facility.​

  • Shoes must be worn at all times within the facility.

    •  Climbing shoes are not to be worn in washrooms or outside of their use for climbing and belaying. If you wish to take off your climbing shoes to belay, your street shoes (sandals, thongs, or sneakers) must be worn.

  • We ask that due to limitations on numbers and discouraging large gatherings, that unnecessary spectators minimise their time in the gym or wait outside during the sessions.

  • Ensure correct social distance measures are adhered to where practical

    • 1.5 Metre distancing between climbers​

  • Avoid sharing belongings and gear between people

    • Climbers are advised to avoid changing partners where possible

    • Minimise the amount of personal belongings brought into the gym, and ensure to use the pigeon holes supplied to store unnecessary items

State Restrictions

  • The Gyms capacity is limited to 150 people.

  • Contact tracing

    • By entering Rockit Climbing Gym you understand and accept that your information may be supplied to public health officials for the purpose of public health contact tracing.​

  • All rentals will be washed and sanitised after each individual use, with any items unable to safely do so isolated for 72 hours

  • All shared areas, common surfaces and shared hardware will be cleaned and sanitised with increased frequency

  • Coffee will not be available until further notice


  • All staff have undergone in house COVID training including recognising common COVID-19 symptoms and are empowered to refuse service or entry to any individuals who are displaying symptoms.

  • No staff contact to customers or climbers

    • Staff are unable to physically help any climbers put on rentals or gear shop items​.

  • Refresher inductions have been modified to minimise contact between staff and climbers and ensure social distancing protocols.

  • Cleaning of common surfaces, shared gear and facilities will be undertaken at regular intervals throughout the day.

Lead Climbing, Classes, Group Bookings and Party Bookings​​

  • Small Group Bookings (up to 25 people) can now be taken either on the phone or via email at

  • Rockit is now accepting school groups of up to 30 students, with strict procedures in place. If you wish to bring in a school group please contact us at to find out more.​

Additional Items

  • During this time we ask all to adhere to strict respiratory etiquette (when sneezing and coughing) and to practice safe and correct hand washing techniques

  • We also ask that if you or someone in your household is sick, experiencing symptoms of COVID-19, or has recently been in contact with a high risk individual, that they do not come into the facility. Staff have been trained to identify and understand symptoms and ask users if they have experienced any symptoms recently. Staff are empowered to refuse service or remove users who do not follow the hygiene protocols and procedures in place

  • It is also expected that during this time, patrons adhere to existing rules including following the safe climbing practices laid out in inductions, and rules such as keeping the boulder mats clear at all times of people and gear as well as the strict rule of no pets within the facility (excluding service animals).